Field Service & Technician Fleet Management
Field teams and technician management: automatic customer-site attendance by geofence, video-backed visit proof, unusual-delay alerts and more calls per day - work hours recorded from the field, not from memory
- More calls per day - the time lost between visits gets a name and a number
- Visit proof for customers - arrival time, duration and documentation
- Payroll and settlement by actual hours, with no manual reporting
- A customer claims the technician never arrived or came late - and there's no way to prove otherwise
- Hours vanish between calls - hidden idle time no report shows
- Manual attendance and hour logging - errors, arguments and settlement that drags
Every visit records itself: customer-site entry and exit captured automatically by geofence, driver ID ties the visit to the technician, and cameras back execution with video. An unusual delay raises a real-time alert, and daily summaries - hours, visits and gaps - go out automatically. More calls per day, fewer end-of-month arguments.
- More calls per day - the time lost between visits gets a name and a number
- Visit proof for customers - arrival time, duration and documentation
- Payroll and settlement by actual hours, with no manual reporting
Key Capabilities
Automatic geofence attendance
Customer-site entry and exit record themselves - arrival time, visit duration and drive time, with no punch-ins and no app to remember
Less hidden idle time
Unusual delays between calls, late morning departures and hour gaps detected automatically with a real-time alert - output rises without adding vehicles
Video-backed visit proof
'The technician never came' closes in seconds: entry time, exit time and field documentation - the customer gets certainty and the company gets protection
Driving safety & fleet upkeep
Speeding and dangerous-driving monitoring, idling and inspection and service reminders - the same operation that manages visits also protects the vehicles and drivers
System Features
- Digital shift and hour logging - reported vs. actual
- Unusual-delay alerts to the team manager's WhatsApp and email
- Automatic daily summaries - visits, hours and gaps
- Cost per kilometer and fuel-anomaly detection per vehicle and driver
- ERP, payroll and service-ticket system integrations
Key Applications
Frequently Asked Questions
Do technicians need to punch in or report anything?
No. Customer-site attendance records automatically by geofence, and identification ties the visit to the technician - no punch-ins, no forms and no app to remember to open.
A customer claims the visit never happened - what do you have?
Arrival time, departure time, time on site and field documentation - all tied to the ticket. Instead of an argument there's a report, and customer settlement closes against data.
What do you integrate with?
Enterprise ERP (including Priority and leading systems), municipal call centers (106), automatic regulatory reporting to the Ministry of Environmental Protection, and an API for anything else.
What happens without internet?
The system keeps working: recording and processing run locally on the vehicle, and data syncs to the cloud once connectivity returns - no events lost.
Related systems
Want to see it on your fleet?
Tell us about your operation - we'll come back with a tailored solution.