My Service - Collection Task Management App
Connects the contractor, the municipality and residents on one platform for fast task handling
- Accurate collection data
- An effective management tool for task control
- Trust and transparency between residents, municipality and contractor
- Real-time sync between everyone in the collection process
- Instant routing of resident and manager requests to drivers
A task-management app: open a task, auto-assign to the nearest driver, navigate, close with photo evidence and notify everyone in real time.
- Accurate collection data
- An effective management tool for task control
- Trust and transparency between residents, municipality and contractor
How does it work?
Open a task
From an automatic route file or by a manager/resident - address, description and photo
Assign the task
Auto-assigned to the nearest driver, with manager override
Driver receives & navigates
Navigate to the task directly from the app
Resolve & close with evidence
Automatic closure with a completion photo and real-time notice to the opener and manager
System Features
- Task-type routing: roll-off, crane, bin complaints
- Driver view on smartphone or dedicated screen
- Open tasks from mobile or desktop with location and photo
- Smart assignment and route optimization to the nearest driver - fewer km and faster response
- Performance metrics (KPIs): response times, SLA compliance and plan-vs-actual per driver and task
How much can your fleet save every month?
Open the efficiency calculatorFrequently Asked Questions
Who can open a task?
A manager, dispatcher or resident - from mobile or desktop, with address, description and photo. Tasks also open automatically from a route file.
How does the task reach the right driver?
Auto-assignment to the nearest driver by task type (roll-off, crane, bin complaint), with manager override and in-app navigation.
How do you know the task was really done?
Closure is documented with a completion photo, time and location - and everyone involved is notified in real time. Trust and transparency for resident, municipality and contractor.
What do you integrate with?
Enterprise ERP (including Priority and leading systems), municipal call centers (106), automatic regulatory reporting to the Ministry of Environmental Protection, and an API for anything else.
Related systems
Want to see it on your fleet?
Tell us about your operation - we'll come back with a tailored solution.