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Last-mile delivery: route optimization and doorstep proof of delivery

MIS26 · 15 July 2026

Last-mile delivery: route optimization and doorstep proof of delivery

In last-mile delivery, the cost is in time and in disputes. Every unnecessary minute at a stop adds up to fewer drops a day, and every 'the parcel never arrived' claim without proof ends in a credit or a re-delivery.

An AI engine builds the most efficient delivery route by time windows, point density and live traffic - more stops in the same day. Each delivery generates doorstep proof: photo, time and location, and parcel counting verifies nothing is missing.

The performance metrics - delivery times, time-window compliance and plan-vs-actual - turn the fleet into something managed by data instead of gut feel.

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