Smart Tow & Recovery
Control and documentation for towing and recovery: vehicle-condition capture at pickup and drop-off, proof of service and roadside safety - an end to damage and price disputes.
- Vehicle-condition capture at pickup and drop-off - an end to damage disputes
- Admissible proof of service with customer, insurer and police
- Improved safety when working roadside
- Damage disputes: the vehicle arrived damaged - was it before or during the tow?
- No orderly record of pickup, location and time toward customer and insurer
- Safety working at the roadside and loading onto the tow bed
Cameras and an AI computer on the tow truck: photographed capture of the vehicle's condition at pickup and drop-off, proof of service with time and location, and safety-event detection while working roadside.
- Vehicle-condition capture at pickup and drop-off - an end to damage disputes
- Admissible proof of service with customer, insurer and police
- Improved safety when working roadside
Key Capabilities
Vehicle-condition capture
Surround capture of the vehicle at pickup and drop-off - when and where damage occurred
Proof of service
Time, location and video per tow - admissible with customer and insurer
Roadside safety
Detection of dangerous proximity and traffic around the truck while working on the road
Tracking & investigation
GPS, route and playback per call
Fleet dashcam, telematics, or an adaptive AI platform
The market offers three approaches for a heavy fleet: a dashcam that records, telematics that shows location, and a video-AI platform that understands what happens on each truck type. The difference is between recording, knowing where, and understanding and proving.
| Dashcam / fleet camera | Telematics platform | MIS26 (adaptive AI video) | |
|---|---|---|---|
| LIVE video + real-time GPS | Partial | Partial | ✓ |
| Onboard (edge) AI processing, not cloud-only | ✓ | ||
| Truck-type-specific recognition (anti-mix, pour counting, silo OCR, chain of custody) | ✓ | ||
| Automatic proof of delivery / performance | Partial | ✓ | |
| Cargo & destination verification (anti-mix, geofence, OCR) | ✓ | ||
| Safety: pedestrians, dangerous proximity and driver fatigue | Partial | ✓ | |
| Customization per client and per haul scenario | Fixed | Vendor-dependent | ✓ |
| One vendor: hardware, AI, installation, support and ERP integration | Vendor-dependent | ✓ |
The comparison refers to common solution categories in the market, not to any specific vendor.
Inside the system
System Features
- Surround coverage + tow-bed camera
- Before/after capture of the vehicle
- POD with time and location
- Roadside safety alerts
Key Applications
Safety & evidence: the vehicle documents, the crew is protected
Every trip is stored with video, time and location. In an inquiry, a complaint or a not-at-fault claim - the documentation already exists, is ready in minutes and is admissible as evidence.
Frequently Asked Questions
How does the system protect against damage claims?
Photographed capture of the vehicle at pickup and drop-off establishes when damage occurred - admissible with customer, insurer and police.
Is there safety control while working on the road?
Yes - detection of dangerous proximity and traffic around the truck while working roadside, with a real-time alert.
What happens without internet?
The system keeps working: recording and processing run locally on the vehicle, and data syncs to the cloud once connectivity returns - no events lost.
How long is footage kept?
Playback reaches up to six months back - video, stills, locations and event data, with targeted retrieval in minutes.
Related systems
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